Learning, elevated.

NextGen Healthcare 1 course

Launch course

Practice Management & Medical Billing (opens in a new tab)

Guided walkthrough of practice-management and medical-billing workflows for NextGen users.

American Home Shield 1 course

Launch course

Understanding Regulatory Compliance (opens in a new tab)

Corporate compliance training that makes regulatory obligations concrete and relevant to everyday work.

Western Digital

Manager of Training & Education / Program Manager · 2014 — 2022 · 30 courses

Western Digital (corporate) 1 course

Launch course

Autonomous Vehicles & Data Storage (opens in a new tab)

How self-driving technology drives storage demand, built for a technical sales audience.

7 courses

Launch course

WD ReadyView Surveillance System (opens in a new tab)

Retail training on an all-in-one HD surveillance bundle: specs, setup, customer scenarios, video and a scored quiz.

Launch course

My Cloud Home (French) (opens in a new tab)

French-language product training on personal cloud storage: how My Cloud Home works, key features and which customers it suits.

Launch course

WD and the Modern Datacenter (opens in a new tab)

How datacenters work and where WD Re, Se and Ae drives fit: a sales-ready tour of capacity, workload and efficiency, with a 5-minute video.

Launch course

My Passport Wireless SSD (opens in a new tab)

Product training for selling a laptop-free backup drive to photographers and drone pilots, with matching activities, video and a quiz.

Launch course

WD easystore Portable and Desktop Storage (opens in a new tab)

Retail product training on simple backup drives for photos, videos and music: who buys them, key features and a quiz.

Launch course

My Passport AV-TV (opens in a new tab)

Product training on a drive that adds HD recording and playback storage to TVs: ideal customers, key benefits, a confidence check and a two-try quiz.

Launch course

WD Green, WD Blue and WD Black SSDs (opens in a new tab)

Sales training on a three-tier SSD family: the market opportunity, SATA vs NVMe, matching each drive to the customer, and a quiz.

14 courses

Launch course

SanDisk iXpand Base (opens in a new tab)

Product training on an iPhone charging and auto-backup dock: how it works, who it suits, video and a scored quiz.

Launch course

SanDisk iXpand Flash Drive (Chinese) (opens in a new tab)

Simplified Chinese product training on a dual-connector iPhone flash drive, with four product videos and a quiz.

Launch course

SanDisk Clip Sport Plus (opens in a new tab)

Product training on a clip-on Bluetooth MP3 player for workouts: who it suits, key features, video and a scored quiz.

Launch course

SanDisk Extreme PRO SSD (opens in a new tab)

Product training on a high-performance SATA SSD for gamers and power users: speed, endurance, SSD vs. HDD, video and a quiz.

Launch course

SanDisk Ultra USB Type-C Flash Drive (opens in a new tab)

Product training on a reversible USB Type-C flash drive and the Memory Zone app for Android users, with video and a quiz.

Launch course

SanDisk Connect Wireless Stick (opens in a new tab)

Product training on a Wi-Fi flash drive that streams and backs up phones and tablets: features, use cases, video and a quiz.

Launch course

SanDisk Extreme Go USB 3.1 Flash Drive (opens in a new tab)

Retail training on a high-speed USB 3.1 flash drive: storage pain points, key features, upselling tips, video and a quiz.

Launch course

SanDisk Ultra Fit USB 3.1 Flash Drive (opens in a new tab)

Retail training on a plug-and-stay flash drive for laptops, tablets and consoles, with cross-sell guidance, video and a quiz.

Launch course

SanDisk Ultra microSD UHS-I Card (opens in a new tab)

Product training on microSD cards for Android phones and cameras: speed classes, key features, who it suits, video and a quiz.

Launch course

SanDisk Extreme PRO M.2 NVMe 3D SSD (opens in a new tab)

Product training on an NVMe SSD for gamers, creatives and power users: nCache 3.0 speed, endurance, key benefits, video and a quiz.

Launch course

SanDisk Ultra 3D SSD (Turkish) (opens in a new tab)

Turkish-language product training on a 3D NAND SATA SSD for PC upgrades: performance, durability, key benefits, video and a quiz.

Launch course

SanDisk Extreme Portable SSD (opens in a new tab)

Product training on a rugged pocket-size SSD for photographers and creators on the go: speed, durability, key features, video and a quiz.

Launch course

SanDisk Extreme microSD Cards (opens in a new tab)

Product training on A2-rated microSD cards for drones, action cameras and phones: 4K recording, app performance, videos and a quiz.

Launch course

SanDisk Cruzer Spark USB 2.0 Flash Drive (opens in a new tab)

Product training on a compact key-ring flash drive: compatibility, capacities, customer needs, video and a quiz.

8 courses

Launch course

G-RAID with Thunderbolt 3 (opens in a new tab)

Responsive product training for channel and retail reps: features, who buys it, how to qualify the customer, and a scored quiz.

Launch course

G-DRIVE mobile SSD R-Series (opens in a new tab)

Product training on rugged portable storage for creative pros: features, use cases, customer fit, video and a scored quiz.

Launch course

G-DRIVE mobile Pro SSD (opens in a new tab)

Product training on Thunderbolt 3 pro SSD storage for fast-turnaround video workflows: features, workflow benefits, video and a scored quiz.

Launch course

G-SPEED Shuttle XL with Thunderbolt 3 (opens in a new tab)

Product training on an eight-bay portable RAID for on-location 8K and HD production: features, use cases, video and a scored quiz.

Launch course

G-DRIVE with Thunderbolt 3 (opens in a new tab)

Product training on an enterprise-class desktop drive for audio, video and photo pros: benefits, customer fit, video and a scored quiz.

Launch course

G-DRIVE ev RaW SSD (opens in a new tab)

Product training on a rugged, lightweight SSD for creatives on the go: why pros choose it, who it fits, and a scored quiz.

Launch course

G-Technology ev Series Workflow (opens in a new tab)

Solution training on capture-to-post media workflows across the ev Series ecosystem, with a customer video and a scored quiz.

Launch course

Intro to High-Speed Connectivity (opens in a new tab)

Foundational training on bus architecture and USB and Thunderbolt interfaces, and how G-Technology storage uses them.

MarketStar

Senior Instructional Designer · 2010 — 2014 · 7 courses

Microsoft 3 courses

Launch course

Kung Fu Panda 2 for Xbox 360 + Kinect (opens in a new tab)

Game-launch training that equips retail associates to demo and sell a new Kinect title.

Launch course

Office for Mac 2011 Sales Scenarios (opens in a new tab)

Scenario-based practice matching Office for Mac to real customer needs.

Launch course

Microsoft Hardware: Sculpt Comfort (opens in a new tab)

Ergonomic hardware training built for retail associates.

HP 2 courses

Launch course

Satisfying Customers (opens in a new tab)

Customer-experience training for turning a sale into lasting satisfaction.

Launch course

Interpersonal Effectiveness (opens in a new tab)

Better relationships, better results: communication skills for retail teams.

Best Buy 1 course

Launch course

Engaging the Customer (opens in a new tab)

Associate training on opening conversations and uncovering customer needs.

SaskTel 1 course

Launch course

Mobile Platform Summary (opens in a new tab)

Comparing mobile platforms so telecom reps can recommend the right phone.